Independent advocate. On your side, not the elevator companies’.
What’s going on with your elevator?
Tell us what’s going on. We’ll help you understand your options and your next move, or connect you with the right help. An independent advocate for everyone with an elevator to look after.
Or pick a common question:
Your independent elevator advocate. If anyone is trapped or there’s an emergency, call 911 and your service provider right away.
Need elevator service
Let’s get your elevator taken care of.
We’re not an elevator company — we’re your independent advocate. Call and a real person gets your current service provider out to your building — or lines up another qualified team if you don’t have one, based on your situation. Always working for you, not the contractor. No phone trees, no being ignored.
Safety first: if anyone is trapped or there’s an emergency, call 911 and your service provider right away.
Request service online or call our dispatch line at (727) 940-2012
You reach a person
Call or request online. A real coordinator picks it up, no phone tree.
We confirm the fee and plan
We explain our simple dispatch fee up front — the repair itself is billed by your service provider — and exactly what you’re approving.
You approve, we coordinate
Give the go-ahead and we line up service, keeping you posted until it’s confirmed.
Our simple dispatch fee — that’s all you pay us. The repair cost is billed by your elevator service provider, period. We confirm our fee up front, and nothing happens until you give the go-ahead.
How we help
Whatever your elevator throws at you
Getting you service is just the start. From there, ElevatorApp helps you answer the questions the elevator companies would rather you didn’t ask.
Need elevator help?
I Need Elevator Service
Service provider not showing up? Elevator making a noise? Or you just need service? Call us or request service online, 24/7 — our dispatch concierge service stays on it for your building.
Is this repair or invoice fair?
Elevator Proposal & Invoice Review
Roller guides, a traveling cable, an oil change, an after-hours charge? We tell you whether it’s covered by your contract — and whether they’re obligated to do it anyway.
Need elevator help and no one calls you back?
Elevator Maintenance on Demand
Tell us your problem and we connect you with a service provider — no more chasing the elevator companies to get help.
What does my contract cover?
Elevator Maintenance Contract Review
Know exactly what you’re paying for, and what they’re obligated to do.
Should I modernize?
Elevator Modernization
A capital decision, not a routine repair. We help you understand your equipment and the factors that matter, so the decision is yours to make.
Not sure what you actually have?
Elevator Equipment Audit
Know what elevator equipment you have, how old it is, and what shape it’s in — so nothing blindsides you.
Have a different question?
Ask an Elevator Expert
Bring any elevator question to an independent veteran. We’ll help you understand it and your next step.
Why did I fail inspection?
Elevator Inspection Help
Understand the violation and the steps to correct it before the deadline.
Should I switch companies?
Elevator Maintenance Service Agreement
Put your service out for a fair, competitive bid, backed by a proper scope of services.
What’s going on with my elevator?
Elevator Maintenance Software
Track service, testing, and inspections in real time, and hold your vendor accountable.
Why us
We work for you. Not the elevator companies.
Most of the industry has a stake in what you buy. We don’t. Maybe your tech was just out and you’re still hearing the same noise. Maybe you were told it’s fixed, and the next day it isn’t. Maybe you got a bill and can’t tell what it’s for. That’s where we come in — independent, on your side, translating a proposal, a contract, or your situation into decisions you can act on.
- Independent, owner-sideWe answer to you, not to a manufacturer or a service contract.
- Plain-language reviewWe translate proposals, contracts, and your situation into decisions you can act on.
- Straight next stepsWhen the stakes are high, we point you to your next step.
Answers
Straight answers to real elevator questions
The questions owners and managers actually ask, answered in plain language by people who aren’t trying to sell you equipment or service.
Industries
Built for every kind of building
Need elevator service?
Let’s get your elevator taken care of.
Call dispatch and a real person takes it from there.